Customer Service (Or: Just Be Nice)
Traveling across China in the early 1980s when Communism prevailed, I learned that “customer service” is really more of a Capitalist expectation. The response to a request for just about anything was usually one word that sounded to me like “Mei-o” – a purposely ambiguous answer that essentially meant something like, “Go away, we don’t … Continue reading Customer Service (Or: Just Be Nice)
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